Choosing the Right Dental Lab

When it comes to choosing a dental lab for your practice, quality, accountability and consistency are the most important factors. Additionally, including the level of communication, turnaround time and overall reputation should also be considered. Some practices may choose (or be forced) to work with different labs for different products and services. If you took a survey today, you’d find out that most practices would rather have one all-purpose option.

Spend any amount of time in the back office of most general dental practices, and you’ll hear someone on the team mention “the lab.” For example, the Doctor can review a treatment plan and then ask the Assistant or Coordinator, “Have we asked the lab about the turnaround for Mr. Jones’ case?” Or, the EFDA coordinates scheduling Ms. Smith to visit the lab for her custom shading. When a GP office partners with a dental lab, they are then affiliated with their choice – in reality and by perception. The patient doesn’t know how long the practice has worked with a particular lab. For all they know, their case is just one of countless others – sent to a trusted affiliate of the practice.

With all of this in mind, it comes down to whether or not you can comfortably and confidently

Can you ASK THE LAB about their services, products, specifications, capabilities, turnaround time, latest features and technology? Can you turn to them when you need information that your chosen dental lab should be able to provide to you when you need it?

Will you be able to TRUST THE LAB to be accountable, reliable, accurate, conscientious, consistent and considerate? Do they provide all of the products and services that match (or go beyond) your expectations?

CALL THE LAB. How is their communication, delivery and level of interest in your needs? Are you comfortable sending patients and staff to them for on-site visits or appointments? You should never dread having to contact your lab. Furthermore, you, your staff and especially your patients should always feel welcome if and when they physically visit the laboratory facility.

TELL THE LAB. This is about reputation, feedback, best practices, case acceptance, referrals, improvements, growth and overall experience. Is there a free-flow of information shared between the practice and the lab? If you have a suggestion, would they listen?

All of these factors are important in choosing the dental lab for your practice.

JB Dental Lab in Tempe, Arizona is a full service dental lab serving cosmetic dentists, periodontists, oral surgeons, dental assistants and dental professionals across the United States and beyond. An unparalleled digital full arch experience saves time and energy while offering a more precise and intentionally crafted product.

For over ten years, JB Dental Lab has been proud to work with practices who want state-of-the-art, next-level, beyond expectation products and services. Cosmetic and restorative dentistry has become more and more popular, therefore there has been an influx of various choices and options. Practices and patients alike want immediate satisfaction as quickly as possible, without sacrificing quality.

Asking, trusting, calling or telling the lab are key elements in the final decision – the JB Dental Lab process and overall culture is a perfect match for the dental practice who wants the best for their patients.